Frequently Asked Questions
- What if my suit does not fit perfectly?
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SpecialTailor offers a Perfect Fit Guarantee. We have two special services: FREE SAMPLE SUIT and UNCONDITIONAL RETURN WITHIN 7 DAYS. For example, if you are not sure about the size that you measure, you can order a sample suit. By the service of the sample suit, we can guarantee the fit of your custom suit. You can see FREE SAMPLE SUIT for more details.
On the other hand, UNCONDITIONAL RETURN can guarantee your rights. For more questions please contact our customer service.
- What payment can I use to pay for the order?
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SpecialTailor currently offers only one payment options:
PayPal
PayPal accepts a wide range of payment options: all major cards (Visa, MasterCard, American Express, and Diners cards) and also allows purchases by debit card and eCheque. Note that you do not need a PayPal account to use this payment method.
- What countries does SpecialTailor ship to?
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The delivery time is 2 to 3 weeks. SpecialTailor can ship globally to any country.
All orders are shipped via express air with the leading companies: DHL, TNT, FedEx.
If you have a special date coming up, please let us know in advance and we’ll do our best to help you.