Shipping & Delivery
- Can I reorganize the delivery of my order?
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Yes! You can contact the local office of the shipping company directly to reorganize it.
If you can`t contact them, you can get in touch with us. --- Please see ”contact”, we will be happy to help.
- Will I have to pay additional taxes or tariffs?
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In SpecialTailor, customers not have to pay additional taxes or tariffs.
Please contact our customer service team if your package is held in customs by mistake, we will reimburse the import duties (up to 17% of the order`s value).
- What countries does SpecialTailor ship to?
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The delivery time is 2 to 3 weeks. SpecialTailor can ship globally to any country.
All orders are shipped via express air with the leading companies: DHL, TNT, FedEx.
If you have a special date coming up, please let us know in advance and we’ll do our best to help you.